Case 18 · Recovery and legal support

Police station support

Help filing the boletim de ocorrência (police report) and following the police investigation.

What it is

Filing a boletim de ocorrência (police report) for a cybercrime can be confusing, and an incomplete report hurts the investigation. We help you prepare your statement and the evidence, go with you to the police station when needed and follow the progress of the police investigation, bringing the information we gather to the authorities.

How it works

  1. We organize your statement and the evidence before filing.
  2. We point you to the right police station, including specialized units.
  3. We go with you to file in person or guide you through filing online.
  4. We follow the progress and hand new evidence to the authorities.

What we will need from you

  • Your account of the facts, in the order they happened
  • Screenshots, receipts and links you have already gathered
  • ID document
  • Police report number, if you have already filed one
  • The city where you live and where it happened

We never ask for passwords, verification codes or access to your accounts.

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